Roles
The people who use a point of sale
44 roles drawn from the industry study. Each page says what the role needs, where it appears, and which planned catalog items serve it.
Owner or proprietor
The person who carries the risk and usually the keys.
Open →43 industriesCashier
Takes payments, gives change, and answers for one drawer.
Open →8 industriesShift supervisor
Approves voids, discounts and refunds, takes safe drops and signs off handovers..
Open →51 industriesStore manager
Runs a location: staffing, stock, cash and reports..
Open →2 industriesArea or regional manager
Looks across several stores for comparisons and exceptions..
Open →15 industriesBuyer or purchasing agent
Decides what to order and from whom..
Open →4 industriesReceiving clerk
Checks deliveries against orders and notes differences..
Open →13 industriesStock clerk
Keeps shelves filled and counts them..
Open →4 industriesPicker or packer
Collects items for orders by location or earliest expiry..
Open →15 industriesBookkeeper or accountant
Wants clean exports, a ledger and period closes, and does not want to retype..
Open →14 industriesAuditor or compliance officer
Reads audit trails and checks that rules were followed..
Open →9 industriesCredit controller
Chases overdue accounts and sets limits..
Open →17 industriesSales associate
Helps customers and rings sales, often paid partly on commission..
Open →7 industriesCustomer service agent
Handles returns, complaints and questions..
Open →18 industriesCook or chef
Prepares food from tickets and recipes..
Open →5 industriesServer or waiter
Takes orders at the table, splits bills and collects tips..
Open →8 industriesHost or reservations
Seats guests and manages the waiting list..
Open →3 industriesBartender
Pours, runs tabs and counts the bar..
Open →19 industriesDelivery driver
Carries goods, signs waybills and sometimes collects cash.
Open →5 industriesDispatcher
Assigns jobs and routes to drivers..
Open →9 industriesDistributor (supply-network role)
A supplier delivering to shops.
Open →1 industriesLogistics company (supply-network role)
A carrier or logistics firm that posts and takes jobs.
Open →18 industriesTechnician or repairer
Diagnoses, repairs and bills time and parts..
Open →4 industriesService advisor
Writes estimates and communicates with customers..
Open →22 industriesFront-desk agent
Checks in guests, members or patients and takes payments..
Open →2 industriesPharmacist or pharmacy technician
Dispenses and checks lots and expiry..
Open →4 industriesClinician or practitioner
Provides treatment; the POS handles payments and consumables..
Open →3 industriesTeacher or event organiser
Runs classes or events and collects small fees..
Open →2 industriesFarmer, fisher or producer
Sells harvests by weight and often on credit..
Open →3 industriesWeighbridge or scale operator
Weighs loads and produces tickets..
Open →18 industriesProduction operator
Makes goods from recipes or bills of materials..
Open →7 industriesQuality officer
Checks batches, lots and recalls..
Open →4 industriesProject manager
Tracks job budgets, progress invoices and subcontractors..
Open →3 industriesSite foreman or storekeeper
Issues materials to sites and records labour..
Open →18 industriesRoute or van driver
Sells and delivers from a van with stock on board..
Open →1 industriesGuide or travel agent
Sells tours and manages group bookings..
Open →4 industriesCash-office or vault custodian
Holds and counts large cash for several drawers..
Open →7 industriesLoss-prevention officer
Looks for shrink and abuse in voids, discounts and counts..
Open →19 industriesCatalog or data steward
Keeps product data clean..
Open →4 industriesTreasurer
Keeps group or organisational funds with two-person counts..
Open →19 industriesAgent or intermediary
Collects fees, top-ups or premiums for another party and earns a commission..
Open →6 industriesFranchise operator
Runs a unit under a franchisor's price list and rules..
Open →3 industriesVolunteer cashier
Occasional helper with little training..
Open →3 industriesTrainee or apprentice
Learning the work, needs practice mode and limited rights..
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